For commissioners
“Poor or absent communication plans … not being followed.”
One of the warning signs of a closed culture, in CQC's guidance.2
New support workers practise following one person's plan, in a practice flat, before they work alone. Their manager gets a record of what to watch for, and still signs off after watching real work.
A pilot costs the NHS nothing
- One or two providers you already commission.
- Their next three new starters each, on our free plan.
- No practitioner has reviewed it yet, and no learner uses it until they have. A PBS practitioner and a co-production panel review Tom's plan first.
- We agree with you first what it needs to show.
Please don't include anything about the people you support.
Ready for your IG team
As of 27 October 2026.
Drafted and ready to review
- Data protection impact assessment
- Data processing agreement (outline)
- Sub-processor list
- DTAC answers
In progress
- Cyber Essentials: preparation drafted
- Data Security and Protection Toolkit: plan drafted
- Clinical safety (DCB0129): scoping drafted, for a lawyer and a clinical safety officer to check
Next
- A PBS practitioner's review of Tom's plan
- A co-production panel
- A UK company to hold your contract, formed after a few meetings. Until then, Sunset Matches Inc., a US company registered in Delaware, holds it
- An independent accessibility audit
No NHS body, regulator or sector organisation has reviewed Humble Guest or backs it. If that changes, we'll say who.